It’s Like Having the Best It Guy on the Planet. Desktop and User Support Services.

We Can Be Reached by Phone or Email. Our Staff Can Provide You With a Wide Range of Services, Including:
On-site and remote support

On-site Remote Support

Make an appointment for on-site assistance, or call/email us for a quicker answer. We employ advanced tools to share your screen and get you help quickly.

Antivirus, Backup,Security

Antivirus, Backup,Security

Secure and safeguard your workstations from malware, prying eyes, and thieves. Know where your computers are at all times and keep your data backed up 24 hours a day, seven days a week.

IT inventory and tracking

IT inventory And Tracking

We maintain track of your IT inventory and document your systems so you know what you have and where it is at all times. Start receiving a monthly report on the status, health, location, and configuration of your computers instead of worrying about where they are.

Workstation management and maintenance

Workstation Management And Maintenance

Rest assured that our powerful monitoring software monitors all of your devices 24 hours a day, immediately alerting us to begin working on your issues before they cause you to lose time at work.

Mobile device support and sync

Mobile Device Support And Sync

We can assist you in organizing, configuring, updating, and protecting your mobile devices. We can assist you get remote access to your company’s data and lock down devices if they’re lost or stolen.

Workstation upgrades and replacements

Workstation Upgrades And Replacements

Our comprehensive monitoring system will alert you when it’s time to upgrade or replace your workstations. When it is, we’ll make it as easy as possible for you by assisting you in selecting the appropriate equipment and then onboarding it with minimal user impact.

Desktop & User Management Support

Remote & On-Site Technical Support

Your end-users’ time is better spent working for your company rather than dealing with IT problems. We make it easy for you by providing rapid and dependable help for your users 24 hours a day, seven days a week, as well as proactive desktop remote management and maintenance for your workstations.

Characteristics:

  • Client Portal provides 24/7/365 Help Desk Support for your end-users.
  • Support is available 24 hours a day, 7 days a week, 365 days
  • Emergency Support is available on-site 24 hours a day, 7 days a week, 365 days a year
  • Remote Control Solution is included to give your employees remote access to their work computers from any Internet-connected computer, wherever.
  • Anti-virus and spyware monitoring, maintenance, and removal are all managed.
Desktop and User Support

Our Support Team Assists Organizations in Focusing on Their Core Competencies.